Shipping policy

Shipping policy

Thanks for shopping with VKTRN! Here are the terms and conditions of our shipping policy. Please read carefully before making a purchase so you know what to expect.

Shipping and processing times

We process all orders within three business days after the order is placed. Please note that we don’t ship or deliver orders on holidays or weekends.

In the event of a high order volume, your order might be delayed a few days. Please be prepared for this possibility as you make your purchase. In the case of any significant shipping delays, we’ll contact you using the email or phone number you provided during checkout.

How can I track my order status?

You’ll also receive an email notification from us once your order has shipped. This email will include a carrier tracking number you can use to check on your order. It can take up to 48 hours for your tracking info to show up.

If for some reason you haven’t gotten your order in more than 14 business days, please contact us at support@vktrn.shop. We’ll look into it for you!

Returns and refunds policy

For any return or exchange inquiries, please email us ASAP at sales@vktrn.shop. We address each inquiry individually, and we’ll try our best to make sure everyone is satisfied.

To learn more about how we handle returns and refunds, please visit our Returns and Refunds Policy page.